Terms and Conditions of Sale

Trade Terms

In these terms the following words have the following meanings:

“Goods” are any goods agreed to specified and supplied to the Trade Customer by Baby to Child Brands;

“Trade Customer” is the person(s), its employees or contractors of the business or company who purchases Goods from Baby to Child Brands and whose details are set out on the Order and Credit Application forms.


New Accounts
For all new accounts the first order will remain cash before delivery.


Minimum Order Value

The minimum order value for an initial order is $300 exclusive of GST.  Any order under $200.00 if accepted will be subject to a $25.00 handling surcharge.


Payment Terms

All online orders will need to be paid in full at the time of placing the order online. 

All first orders placed through our Sales Executives will need to be paid in full within 14 days before delivery of goods.  An invoice will be generated after your order has been placed for payment.

For any consecutive order, the trading terms will be on account for 14 days. Orders can be placed on a 30 day account with approval from our Sales Executives on a case by case basis.

In the event that the order has not been paid within the specified time period, your order will be cancelled and stock will be returned to inventory.


Baby to Child Brands reserves the right to change its price list at any time without notice


For all sales and online orders shipping will be calculated at the time of dispatch and will require payment prior to any order being shipped.  



Baby to Child Brands will endeavor to deliver the Goods to the specified delivery address within a reasonable time.

Any liability Baby to Child Brands has for non-delivery of the Goods shall be limited to replacing the Goods within a reasonable time or issuing a credit note at the pro rata contract rate against any invoice raised for such Goods.

Risk of the Goods shall pass to the Trade Customer on receipt of the Goods.


Any discrepancies must be notified to Baby to Child Brands within 48hrs of delivery


Once the order has been packed and ready for dispatch, the shipping costs will be determined and must be paid prior to dispatch.


Authorised Retailers

The Trade Customer agree to only sell the Goods to the public at large and subject to the prior written consent of Baby to Child Brands, the Trade Customer agree not to be directly or indirectly engaged, concerned, interested or involved in any way in the sale or distribution of the Goods to any person or entity who the Trade Customer or a reasonable person in their position would suspect has the intention or is likely to resell the Goods.


The Trade Customer agrees to refer to Baby to Child Brands, any enquiries or orders concerning the Goods which the Trade Customer may receive from any person or entity interested in reselling the Goods.

The Trade Customer agrees they will not, in any way act, represent or hold themselves to any person or entity as a wholesaler or distributor of the Goods.


Subject to the prior written consent of Baby to Child Brands, the Trade Customer, its agents, employees and contractors covenant and agree not to be directly or indirectly engaged, concerned, interested or involved in any way in the resale or distribution of the Goods through any internet based auction or market selling websites as Amazon or Ebay.


The Trade Customer must immediately notify Baby to Child Brands upon becoming aware of any person or entity reselling the goods through any internet based auction or selling website.

The Trade Customer must not sell or distribute the Goods in a manner or do any act or omission which may prejudice or damage the goodwill or reputation of the value of the Goods.


Return of Goods

A 20% re-stocking fee shall apply to any Goods being returned for change of mind. 

Once an agreement has been made for Goods to be returned,  it must be in sellable condition and in original packaging, unused and unopened.

Delivery of returned Goods will be made to the Baby to Child Brands warehouse and is at the expense of the Trade Customer.

Please refer to the separatBaby to Child Brands returns policy should the return of goods for a credit against the Trade Customers account be required for reasons of product defects.

Credit notes will only be issued when Goods have been received by Baby to Child Brands and all above conditions have been met.

For any exchange of faulty or defective Goods, a Baby to Child Brands returns form must be completed with the goods or a photo of the damaged goods to be emailed prior to returning the Goods before a credit or refund is processed.


Online Access

In the event that an Order has not been placed after you have been granted Online Wholesale Access, your account will be cancelled automatically within 14 days from registration and you will need to reapply for a Wholesale Account.